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Full-Time
Hybrid

Operations Manager

Keep the Ecosystem Moving.

Operations Manager leading a data-driven team meeting at AccessStudents
Compensation
$80,000 – $110,000
Work Arrangement
Hybrid
Schedule
Full-time

About the Role

Operations Managers oversee the day-to-day execution behind AccessStudents within assigned operations or markets. You'll help ensure students, companies, schools, partners, support teams, and internal departments receive consistent execution.

You're the person who keeps everything running smoothly — managing people, systems, priorities, and problems simultaneously.

Primary Responsibilities

  • Operational performance
  • Customer experience
  • Team coordination
  • Account onboarding
  • Workflow management
  • Quality assurance
  • Issue escalation
  • KPI monitoring
  • Process improvement
  • Cross-functional execution

Key Performance Indicators

Operational SLA adherence
Onboarding completion rate
Quality assurance scores
Cross-functional project delivery
Process improvement metrics

Qualifications

  • Highly organized operator
  • Experience managing people and systems
  • Strong problem-solving skills
  • Ability to manage competing priorities

Ideal For

Highly organized operators who can manage people, systems, priorities, and problems simultaneously.

Compensation

$80,000 – $110,000

Base salary. Annual performance bonus eligible.

Salary

Benefits

  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Annual performance bonus
  • Professional development budget
  • Remote/hybrid flexibility
  • Career advancement pathways
Arrangement:Hybrid
Schedule:Full-time

Application → Video Intro → Assessment → Interview → Offer

Career Path

Operations Manager
Senior Operations Manager
Regional Operations Director
VP of Operations

Application Questions

You'll be asked to answer these as part of your application:

1Describe a time you improved a process that saved time or money.
2How do you prioritize when everything feels urgent?
3What's your approach to managing a team through change?
4How do you measure operational success?

Ready to Apply?

Our application process takes about 20-30 minutes across four steps. Your progress is saved at each stage.

Questions? careers@myaccessstudents.com